IT Field Service Technician - Wiring

sheboygan falls, WI
Full Time
Mid Level
About Courser
 
Courser accelerates the growth of IT service provider companies. We forge dynamic partnerships, leveraging our values of Teamwork, Service, Growth-Mindedness, Trust, and Innovation to deliver impactful solutions and phenomenal customer experiences. If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success.
 
Field Service Technician-Wiring
 
We are seeking a detail-oriented Field Service Technician-Wiring based in Sheboygan Falls, WI, to join our growing team. This role is responsible for the end-to-end installation, wiring, and maintenance of IP camera systems, Door Access Systems, and low-voltage cabling at client sites across our various lines of business. As a mobile representative of our company, you will ensure high-quality craftsmanship while navigating diverse environments, from professional offices to outdoor installations.
 
Key Responsibilities:
 
·       Installation & Integration: Pull, path, and terminate Cat5e/Cat6 cabling; install, mount, and configure IP cameras and recording hardware (NVRs). Install and configure door access systems. Install network equipment such as point to points, wireless access points, etc.
·       Technical Troubleshooting: Diagnose and repair hardware and connectivity issues on-site.
·       Field Mobility: Operate a company vehicle safely to travel to various client sites; manage on-board inventory and tools.
·       Client Interaction: Professional communication with on-site points of contact to ensure project specs are met and training is provided on equipment use.
·       Documentation: Maintain accurate logs of hours, materials used, and site photos via our internal ticketing system.
 
Qualifications:
 
·       Experience: 2+ years of experience in low-voltage wiring, security camera installation, door access systems, or structured cabling.
·       Technical Skills: Proficiency with power tools, network and camera testers, and basic networking concepts.
·       License: Must possess a valid U.S. Driver’s License and a clean driving record.
·       Availability: Willingness to travel regionally (using a company vehicle) to different client locations.
·       Background check: Required due to compliance requirements.
 
Why you’ll love working here
 
At Courser, we prioritize the personal and professional development of our employees. We offer best-in-class training, mentorship, and clear self-promotion paths to help you grow. We foster a culture of innovation and encourage challenging the status quo. With teams located across the country, we leverage a wealth of knowledge and a collaborative spirit, eager to share and grow together.
 
Benefit Highlights 
 
·       Competitive benefits package, including medical, dental, vision, and life insurance 
·       401(k) company match  
·       Flexible vacation time*
·       Paid sick time
·       10 Holidays including your Birthday and a Floating Holiday!  
·       Healthy Lifestyle reimbursement
·       Membership Subsidy
·       40 Hours for Volunteer Time  
·       Paid parental leave  
·       Reimbursement for ongoing certifications
 
*Flexible vacation time after completing one full year of employment. For the first year of employment,
   full-time team members are provided 10 vacation days. 
 
Physical Demands and ADA Requirements
 
To perform the essential functions of this job, the employee must be able to meet the following physical demands with or without reasonable accommodation:
 
·       Ability to climb and maintain balance on ladders (up to 24 feet), lifts, or scaffolding, and work at elevated heights for extended periods.
·       Frequent use of hands and fingers to handle small components, terminate wiring, and operate hand and power tools.
·       Ability to lift, carry, push, and pull materials or equipment weighing up to 50 lbs. on a regular basis.
·       Ability to work in varied environments, including indoor and outdoor settings, with exposure to weather conditions such as heat, cold, and rain, as well as confined or restricted spaces (e.g., crawlspaces, attics).
·       Adequate visual acuity, including the ability to distinguish colors for wiring identification and to see details clearly at close range and at a distance.
·       Frequent standing, walking, bending, kneeling, crouching, and reaching above shoulder height as part of normal job duties.
·       Ability to communicate effectively with clients, coworkers, and management, which includes speaking, hearing, and understanding to exchange information and resolve issues.
·       Ability to use a laptop and office equipment, including operating a keyboard and related devices for extended periods.
 
Americans with Disabilities Act (ADA) Statement
 
Our company complies with the ADA and provides reasonable accommodations to qualified individuals with disabilities in all aspects of employment, including the application process, interviewing, and job performance. If you need reasonable accommodation to perform the essential functions of the job, please contact us.
 
Equal Opportunity Employer
 
Courser is an Equal Opportunity Employer. We support diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender, gender identity, genetic information, national origin, citizenship status, marital status, age, physical or mental disability, caregiver status, veteran status, uniformed service member status or any other category protected by applicable federal, state, or local laws.
 
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