Lead Professional Services Engineer

Tucson, AZ
Full Time
Integrated Axis - Tucson
Experienced
Who we are
Integrated Axis is a leading Managed Services Provider (MSP) located in Tucson, AZ with clients located across the US. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future.

Lead Professional Services Engineer
We are looking to fill this role in Tucson, AZ as an addition to our Services Team.

Your day to day
  • Provide support primarily onsite at client sites for installation, repair, troubleshooting, consulting, and use of computer, network, and related systems for clients of Integrated Axis Technology Group, Inc
  • Lead IT professionals on client installations.
  • Able to perform complex tasks and projects with little direct supervision.
  • Pre-Sales Engineering.
  • Install and configure on premise Windows Active Directory servers.
  • Setup and Configure Azure Active Directory.
  • Configure and troubleshoot VMWare host servers.
  • Configure and install Network infrastructure.
    • Firewall
    • Switches
    • Access points
  • Office 365 migrations.
  • Setup and Configure Microsoft Teams and Sharepoint.
  • Project planning, coordination and vendor management.
  • Manage, track, and enter documentation for scheduled tickets in the queue.
  • Provide support and perform activities relating to current or upcoming projects.
  • Fulfill weekend monitoring, after hours support or other activities as needed.

Your experience
  • Multi-tasking, attention to detail, a strong work ethic, and a love for IT work are absolute requirements for this position.
  • Ability to handle diverse situations daily is required, as is the flexibility to work extended hours as needed.
  • This position requires technical skills, people skills, and an ability to track multiple tasks and client activities simultaneously.

What we do for you
At Integrated Axis we prioritize our employees’ personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together.

Benefit Highlights
  • Competitive benefits package, including medical, dental, vision, and life insurance
  • 401k match
  • Unlimited Approved PTO after one year (2 weeks your first year)
  • 10 Holidays including your Birthday and a Floating Holiday!
  • Gym reimbursement
  • Amazon Prime reimbursement
  • 40 Hours for Volunteer Time
  • Paid Maternity and Paternity leave
  • Paid certifications
  • Learning and development programs
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